National Maritime College
Boating education and training.
Privacy Policy
When you book on a course or program with the National Maritime College (NMC) or, use any of our services, we collect personal information from you which allows us to identify who you are. We respect this personal information and do our best to keep it safe and secure. Bound by the Australian Privacy Principles (APP's) of the Privacy Act 1988 (Cth), we will not disclose any information which we gather for the purpose of providing training, identification to any third party other than where it is required by law. The privacy principles are available from the Office of the Australian Information Commissioner at www.aoic.gov.au.
Personal Information and Why We Collect It
Personal Information is information that identifies an individual. Examples of information we collect include names, addresses, email addresses, phone numbers, date of birth, marine insurance policy number, and car/boat licence numbers and expiry dates. This Personal Information is obtained in a variety of ways including be telephone, email, via our website maritime.college, from your bookings, enquiry forms, media and publications, from other publicly available sources or from cookies and from third parties. We do not guarantee website links or policies of authorised third parties
Personal Information is collected for the primary purpose of providing our services and information to our clients and marketing.
We will only use and disclose personal information to:
Establish and maintain client relationships. Provide the products and services as required by our clients. Administer and manage those products and services. Report to maritime authorities in relation to the training services provided.Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion such as an individual’s ethnic origin, political opinions, religious beliefs, criminal or health information.
Sensitive information will only be used by us:
Security of Personal Information
We take all reasonable precautions to safeguard your personal information from loss, misuse, unauthorised access, modification or disclosure and use a variety of means to protect your personal information, including:
- External and internal premises security.
- Restricted access to personal information.
- Maintaining a secure computer network to prevent unauthorised access.
- Regular reviewing and testing of our software in order to improve the level of security in relation to computer use.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. Most Personal Information is or, will be stored in client files which are kept by us for a minimum of seven years.
Internet Security
We value your trust in providing us with your Personal Information and strive to use commercially acceptable means of protecting it. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable and we cannot guarantee its absolute security.
Our website uses point-to-point encryption technology to ensure that your information is protected when being sent over the internet - between your browser, our website's secure host server, and between our website's host server and us.
Here’s how you can easily understand if you are in a secure area of our site:
- Look for a closed padlock or dot-dash symbol
in the address bar of your browser. This indicates that you are using a web page that utilises Secure Socket Layers (SSL) and Transport Layer Security (TLS) protection. Another sign of this level of security is to look at the address in your browser window. It will start with "https" rather than "http", which unsecured pages use. This indicates where we have employed additional measures to improve the security of our online transactions and other confidential communications. - Check that the certificate is issued by a trusted root certificate authority. This guarantees the identity of our website as it has been verified by a third party. By clicking on the padlock or dot-dash symbols in the address bar, it will open information to confirm the validity of the security certificate.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our service.
- To provide service on our behalf.
- To perform service-related services.
- To assist us in analysing how our services is used.
Our staff, approved trainers, agents, contractors and other third parties who require personal information to provide a legitimate service are also obligated not to disclose these terms of privacy to ensure that our client personal information remains protected at all times.
Maintaining Quality of Personal Information
It is important to us that your personal information is up to date. We will take reasonable steps to make sure your personal information is accurate, complete and up to date. If you find that that the information we have is not up to date or inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide you with quality services.
Access to Your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. The National Maritime College will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information, we may require identification from your before releasing the requested information.
Information Collection and Use
For a better experience while using our services we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.
Cookies
Cookies are tokens containing small amounts of information that are passed between a web browser and server. They may be used for various purposes, including to retain information between visits if you return to the website at a later time. You may opt out by turning off cookies in your browser. Disabling cookies may result in reduced website functionality.
If you supply us with your email or postal address, you may be asked to opt in to receive marketing information from us by email or other means. You can opt out of receiving this information at any time, by sending us an email or by clicking on the unsubscribe link at bottom of our marketing emails.
This site uses cookies in order to:
- Remember your preferences for using this site.
- Manage the signup process when you create an account with us.
- Recognise you as logged in while you remain so.
- Facilitate bookings or e-commerce transactions, to ensure that your order is remembered between pages during the checkout process.
- Show relevant notifications to you. For example, notifications that are relevant only to users who have, or have not, created an account or subscribed to newsletters or email or other subscription services.
- Remember details of data that you choose to submit to us, For example, through online contact forms or by way of comments, forum posts, chat room messages, reviews or ratings.
Many of these cookies are removed or cleared when you log out but some may remain so that your preferences are remembered for future sessions.
Third party cookies
In some cases, third parties may place cookies through this site. For example: Google Analytics, one of the most widespread analytics solutions, may use cookies de-identified data about how long users spend on this site and the pages that they visit and third party social media applications such as Facebook, Twitter, LinkedIn, Pinterest, YouTube and Instagram may use cookies in order to facilitate various social media buttons and/or plugins in this site.
Links to Other Sites
This service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time therefore you are advised to review this page periodically for any changes. Changes are effective immediately after they are posted to this page.
Complaints Handling
If you have any complaints or feel that there has been a breach of the Australian Privacy Principles, you can complete a Complaint Lodgement Form or contact us at the details set out below.
If you are not satisfied with the process of making a complaint to us, you may make a complaint to the Office of the Australian Information Commissioner.
Contact Us
If you have any questions or suggestions about this Privacy Policy, do not hesitate to contact us on 1300 723 113 or info@maritime.college.
